Legal Information

1. 
   1.INTRODUCTION
   1. This Website is owned, operated, and controlled by Tech Solutions LTD (hereinafter the “Company”). The Company is the owner of the copyright of the website, Paytiko.com (hereinafter the “Website”) including the information and material therein and in their arrangement, unless otherwise indicated.
   2. The Company holds the exclusive rights or license to use or any other license for all kinds of material appearing on the Website including, but not limited to, all trademarks, service marks, design marks, patents, copyrights, database rights and all other intellectual property appearing and/or included in the Website, unless otherwise is indicated. Without prejudice of the aforesaid, all the material, information, text, design, layout, appearance, graphics, software and advertisements on the Website are the copyright of the Company, its suppliers and/or licensors, unless it is expressly indicated otherwise.
   3. Any disclosure, reproduction or transmission to unauthorized parties of any information contained on the Website, without the prior written permission of the Company is prohibited.
   4. Use and/or access of the Website does not grant you any right, title, interest and/or license to any such intellectual property you may access to, through our Website, except if provided otherwise by these Terms & Conditions.
   5. Without prejudice of the above, you may not decompile, reverse engineer, disassemble, rent, lease, loan, sell, sublicense or create derivative works from the Website or the user content. Moreover, you may not use any network monitoring or discovery software to determine the Website architecture, or extract information about usage, individual identities or users. Additionally, you are prohibited from reproducing and/or distributing and/or using in whole or in part any of the material found on this Website, unless expressly permitted by us in writing.
   6. It is prohibited to copy, modify, reproduce, republish, distribute, display or transmit for commercial, non-profit or public purposes all or any portion of the Website or the user content without our prior written permission.
   7. The Website may be used solely under these Terms & Conditions (hereinafter the “Terms”).
   8. By using our Website, you agree to be bound by these Terms, our Privacy Policy and Cookies Policy, notices, disclaimers and any other terms and conditions and/or other statements issued or authorized by us that are included in this Website, as they may be amended from time to time.
   9. If you do not agree with these Terms, you are kindly requested to stop accessing or using our Website immediately and REFRAIN from using our Website in the future.
2. 2.ALLOWED USERS AND CHANGE OF INFORMATION
   1. This Website is not intended for any person or entity in any jurisdiction or country where such distribution or use would be contrary to local legislation or regulation.
   2. Without prejudice of the above, by using this Website you confirm that you are over eighteen (18) years of age.
   3. You are advised to read these Terms carefully. We are entitled to amend and update all information and materials included in our Website, including without limitation these Terms from time to time at our discretion and without notice. Any updates performed will come into effect immediately when posted on our Website and your continued use of the Website after any such changes will be deemed acceptance of the Terms as updated. Therefore, you are advised to review our Website regularly so as to keep yourself informed about any updates.
   4. We may restrict or limit the access to the Website or parts thereof at our sole discretion, without notice and without any liability.
   5. In case you do not agree with the Terms, you shall not in any case use and/or access the Website.
3. 3.LIMITATIONS OF USE AND SECURITY
   1. The content of this Website is for personal use only and not for commercial exploitation. Hence, this Website can only be used for your own personal use. The Website and all its contents and functions available to you are provided “as is” and “as available” for your own private purposes and at all time in accordance and in line with these Terms and the applicable law.
   2. Any unauthorized use of the Website or any content herein is prohibited.
   3. You should not act or must refrain from acting solely on the basis of the material contained on the Website. Kindly be advised that any material included on or made available through our Website is not intended to and does not, of itself create an adviser-client relationship between you and us.
   4. . YOU MUST NOT ACCEPT ANY INFORMATION INCLUDED IN THIS WEBSITE AS COMPREHENSIVE NOR SHOULD RELY ON ANY INFORMATION INCLUDED IN THIS WEBSITE FOR BUSINESS OR LEGAL DECISIONS.
   5. You are forbidden from using our Website or any of its content or otherwise permitting others to use the Website for any purposes other than those explicitly indicated within these Terms or without our prior written consent.
   6. You acknowledge and agree that there shall be no warranty of a continuous and/or error-free access and/or use of our Website. Hence, you further acknowledge and agree that the Company shall not held liable under no circumstances, in case where the Website is unavailable to you for any reason whatsoever, including without limitation, due to server problems or preventative and/or remedial maintenance activities or interruption in telecommunication supplies.
   7. We do not guarantee that the Website will be free from bugs and viruses. You are fully responsible for configuring your information technology to access the Website and you should use your own virus protection software.
   8. . We shall not be held liable or have any liability for any loss or damage caused by a virus, or other technological harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website.
   9. The Company is entitled at any time, to:
      1. deny or terminate all or part of your access to the Website where in our discretion, there are concerns regarding unreasonable use, security or unauthorized access or where you have breached any of the Terms; or
      2. block or suspend your account, remove your default settings, or part thereof, without prior reference to you.
4. 4.LINKS TO THIS WEBSITE
   1. There may be cases where our Website may contain links to other, third parties’ websites (hereinafter referred to as “Linked Websites”). The Linked Websites are provided only for your convenience and/or to provide you with further related information.
   2. A link to a Linked Website does not constitute an endorsement, approval or recommendation of such Linked Website.
   3. We do not control the content of the Linked Websites and hence we cannot accept any responsibility for the content, practices associated and/or the availability of the Linked Websites and hence you visit such websites under you own responsibility. Therefore, you are advised to read the Terms and Conditions and Privacy Policies of such Linked Websites.
5. 5.LIMITATION OF LIABILITY
   1. The provisions of this section should be read carefully as they exclude or limit our legal liability in connection with your use and/or access of our Website.
   2. We cannot guarantee the safety and/or security of your computer systems under no circumstances. We are not responsible for any loss, injury, claim, liability and/or damage of any kind, including but not limited to loss and/or corruption of electronically stored data or any damage to any computer system sustained in connection with the use of our Website and/or user content or any losses and/or damages arising out of changes made to the content of our Website by unauthorized third parties.
   3. We take all reasonable steps to ensure the accuracy and completeness of the content of our Website. However, we make no warranties, undertakings or representations of any kind, either express or implied as to the operation of the Website or the user content. Therefore, you expressly agree that the use of this Website is entirely at your sole risk.
   4. You agree that the material included in this Website and the user content do not constitute under no circumstances, a financial product, legal or any other type of advice, and therefore you agree to not represent the Website and/or the user content as such.
   5. To the extent permitted under applicable law, the Website is provided on an “as is, as available” basis. Moreover, you agree to exclude all other conditions and warranties implied by custom, law or statute to the full extent permitted under applicable law.
   6. The Company does not provide any warranty or any kind implied, expressed and/or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, in conjunction with the information and materials thereof.
   7. We accept no liability for any loss, injury, claim, liability, or damage, or any indirect, incidental, special or consequential damages or loss of profits whatsoever of any kind, suffered or incurred or arising out of or in connection with:
      1. Any errors in or omissions identified on the Website and/or the user content, such as technical inaccuracies or typographical errors;
      2. Any third-party websites or content directly or indirectly accessed through links in the Website (including any errors and/or omissions in such websites);
      3. The unavailability of the Website and/or any portion of the Website;
      4. Your use of the Website; or
      5. Your use of any equipment or software in relation to the Website.
   8. You acknowledge and agree that your access and use of the Website and its information / contents are entirely at your own discretion and at your own risk and that you will be solely responsible for any damages that may result from such access and use.
6. 6.INDEMNIFICATION
   1. You agree to indemnify, defend and hold harmless our Company, including without limitation, its officers, directors, employees, agents, licensors, suppliers and any other third party information providers to the Website from and against all losses, expenses, damages and costs, including reasonable lawyer fees, resulting from any violation of the Terms by you.
   2. Moreover, you agree to indemnify, defend and hold harmless our Company against any claims that information and/or material that you have submitted to our Company is in violation of any law or in breach of any third party rights, such as claims in respect to defamation, invasion of privacy, breach of confidentiality or infringement of any intellectual property rights.
7. 7.THIRD PARTY RIGHTS
   1. Kindly be informed that the provisions of sections 5 and 6 above (i.e. Limitation of Liability and Indemnification, accordingly) are for the benefit not only of the Company but also of the Company’s officers, directors, employees, agents, licensors, suppliers and any other third party information providers to the Website. Therefore, each of these individuals and/or entities are entitled to assert and enforce those provisions directly against you on its own behalf.
   2. We reserve the right to investigate complaints and/or reported violations of the Terms and to take any action we may at our sole discretion deem appropriate, including but not limited to reporting any suspected unlawful activity to the appropriate law enforcement officials, regulators, or other parties, as applicable, and disclosing to them any information necessary or appropriate under the circumstances relating, among others, to user profiles, e-mail and IP addresses, usage history, posted materials and traffic information.
8. 8.CONFIDENTIALITY AND DATA PROTECTION
   1. Your use of the Website is subject to our Privacy Policy and Cookies Policy.
   2. Kindly be advised, that when you access and/or use our Website, you may be asked to provide certain personal data to us. Our Website also uses Cookies by which we may also collect information about you. Therefore, you should consult our Privacy Policy and Cookies Policy, which are incorporated into the Terms by reference, where we describe in more detail, among others, how we collect and/or process your personal data and your data protection rights.
9. 9.TERMINATION
   1. The Terms are effective until terminated by us.
   2. In case where we decide to terminate the Terms, you will no longer be authorized to access the Website. However, any restrictions imposed on you and the disclaimers and limitations of liability set out in the Terms will survive such termination.
   3. Moreover, a possible termination of the Terms will not affect in any case, any legal rights that may have accrued to the Company against you up to the date of termination.
   4. We are entitled to remove the Website as a whole or any section or features of it at any time, at our discretion.
10. 10.MISCELLANEOUS
    1. In the event where any of the Terms is unlawful, void or unenforceable then such provision shall be deemed severable from the remaining provisions and as such shall not affect the validity and enforceability of the remaining provisions of the Terms.
    2. These Terms and any supplemental or incorporated documents or policies constitute the entire agreement between the you and the Company in respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding the subject matter. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.
    3. You may not novate, assign, transfer or sub-contract any rights or obligations under these Terms or any part thereof without our advance written consent.
    4. This Website and your use of it will be governed by the laws of the (Bulgaria).
    5. In the event of a dispute arising between us, the courts of the (Bulgaria) will have exclusive jurisdiction in resolving that dispute. For more information about us or in case where you have any queries, please do not hesitate to contact us at (support@paytiko.com).

Introduction

This Cookies Policy is intended for the users of our website Paytiko.com (the “Website”). Our Website uses Cookies. Our Cookies Policy sets out what Cookies our Website collects, how we use Cookies and how you can disable cookies at any time.

What are cookies

Cookies are small text files that are placed on your computer by websites that you visit. Cookies are widely used so as to make websites work, or work more efficiently, as well as to provide certain information to the owners of a website. Cookies allow a website to identify devices used by users, personalize website functions and gather any statistical data.

When you visit and/or using our Website, we may set cookies and may also use any third party cookies to collect certain types of information automatically. Such Cookies enable us inter alia to improve our Website performance, our visitors’ experience when using our Website and to improve security and usability of our Website.

Certain of the Cookies used on our Website are session cookies which will expire when you close your browser. Other types of Cookies are persistent and as such will remain on your computer / device for an extended period of time.

What cookies DO WE USE

In the below table, we summarise the types of cookies used by our Website, along with their purpose.

How to refuse / delete cookies

You can prevent and block cookies by adjusting the settings of your browser – for instance, by activating the do-not-track feature under the “HELP” section of your browser. You may also turn off third party cookies separately through the settings of your browser. Please be aware that not all browsers may have this functionality.

Not all cookies can be disabled – essential cookies required for the website’s functionality cannot be disabled.

Kindly note that if you set your browser to block cookies, you may not be able to use parts of our Website or this may affect the effectiveness of your use of the Website.

Introduction

This Privacy Policy is intended for those using the website, i.e. Paytiko.com (hereinafter the “Website”), or utilizing the services offered by Tech Solutions LTD, UIC 206400448, Office 801, fl. 8, MM Business Center, 251G Okolovrasten Pat Str., Sofia, Bulgaria (hereinafter the “Company”, “we”, “us” and “our”) and describes how we use or otherwise process your personal data that is received and/or collected by the Company by any person that decides to enter our Website and/or use our Website or decide to use any service available through the Website (hereinafter the “User” or “You”).

Our Company is dedicated to safeguarding your confidentiality and privacy of your personal data and handling or your personal data in a transparent manner all in line and in compliance with the provisions of the applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (hereinafter the “GDPR”).

The Website and the Company’s services are not available to individuals who are under the age of eighteen (18) (hereinafter the “Minors”). We do not knowingly collect personal data from or about Minors. If you are a Minor, you should not download or use any of our services nor provide any personal data to us. The Company might collect personal data about Minors only if the applicable law requires it – for example in regard to the labor insurance relations between the Company and its employees.

If we become aware that a Minor has shared any information with us, we will delete such information. If you have any reason to believe that a Minor has shared any information with us, please contact us at (dpo@paytiko.com).

This Privacy Policy does not apply to websites operated by any other entities and/or other third parties.

In relation to the main services that our Company provides (payment tools for websites like cashier gateways) - our Company doesn’t have access to the personal information (including payment information/financial details) of the end users/clients of the respective websites – all personal information that goes through our servers/systems is encrypted and cannot be read by Us.

USEFUL DEFINITIONS

For the purposes of this Policy:

(A)Cookies

Are small data files stored on your hard drive or in device memory that help us improve our services and your experience, see which areas and features of our services are popular and count visits.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org).

(B)Personal Data

Means any information that could be used, on its own or in conjunction with other data, to identify an individual, directly or indirectly, such as name, identification number, location data, etc.

(C)Processing

Means any operation or set of operations which is performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, erasure or destruction.

WHAT PERSON AL DATA WE COLLECT

The Company collects personal data about individuals in a couple of ways, including inter alia, when you visit our Website or communicate with Us by completing the “Contact Us” section via our Website or decide to use our services that are available via our Website. Also, our Company collects data for its employees in accordance with the applicable laws.

Automatic collection by Us, including technical data, browsing actions and patterns collected automatically via the utilization of Cookies, server logs and other similar technologies.

We may collect, use and/or otherwise process the following personal data about individuals:

HOW WE USE YOUR PERSONAL DATA

We take all appropriate measures to ensure that your personal data is processed lawfully, fairly and in a transparent manner for the following purposes and based on the following lawful bases (GDPR):

In this regard, we rely on a contract entered into by You and our Company – Processing Necessary for the performance of a Contract.

(B)Compliance with Legal and Regulatory Requirements

We also use or otherwise your personal data (including Personal Details/Identity, Contact Info and other) to comply with our regulatory requirements such as tax declaring, client identification or due diligence that are required by the applicable legislative framework on the prevention and suppression of money laundering and terrorist financing, to help prevent fraud, as well as with other legal obligations – Compliance with a Legal Obligation.

(C)Consent

We also use your personal data so as to carry out various marketing activities and in this regard, we rely on your consent.

When we will have your consent (for instance, you have subscribed to our Newsletter), we shall send you marketing communications by e-mail to ensure that you are always up to date with our latest products and services.

You can OPT-OUT of such communications at any time by contacting us at (support@paytiko.com). In doing so you exercise your right to withdraw your consent without affecting the lawfulness of the processing based on consent before withdrawal.

(D)Legitimate Interests

For improving our services and any troubleshoot issues or to develop our services/products and grow our business, we may process your personal data (including Personal Details/Identity and Contact Info).

WHO DO WE SHARE YOUR PERSONAL DATA WITH AND WHY

We shall not disclose any of Your Personal Data to a third party, except where any of the following cases applies:

(A)To the extent that it is required to do so by under and/or pursuant to any applicable laws, rules and/or regulations.

(B)Where there is a duty to the public to disclose.

(C)Where our legitimate business interests require disclosure.

(D)At your request or with your consent to the parties described below.

Under such circumstances, the Company shall expressly inform the third party regarding the confidential nature of any such information. As part of using your personal data for the purposes set out above, the Company may disclose your personal data to the following:

(A)Between and among the Company and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

(B)Our associates, for business purposes, including certain third parties such as service providers and specialist advisers who have been contracted to provide us with administrative, financial, legal, insurance, research or other services.

(C)Financial services providers, including card issuers, payment processors and banking partners to facilitate payment transactions.

(D)Courts, tribunals, public and regulatory authorities as agreed or authorized by law; and

(E)Anyone authorized by you.

 

When we share your Personal Data to any third parties, such third parties can only use or otherwise process your Personal Data for specific purposes and in accordance with our instructions and the Data Processing Agreement our Company and the Third party has entered. We require any third parties who handle or obtain your Personal Data to acknowledge the confidentiality of this information, undertake to respect any individual’s right to privacy and comply with all relevant data protection laws and this Privacy Policy.

Such third parties may store your Personal Data to comply with their own legal and other obligations.

Also, third party service providers such as credit referencing agencies (if and when applicable) may keep a record of any searches performed on our behalf and may use the search details to assist other companies in performing their searches.

Please note that the use of personal data by external third parties who act as data controllers of your personal information is not covered by this Privacy Policy and is not subject to our privacy standards and procedures.

INTERNATIONAL DATA TRANSFERS

We may transfer and/or store the Personal Data we collect from you to entities outside the European Economic Area (the “EEA”). When we do this, we shall ensure that the transfer is lawful, that your data is secured and that the third parties outside of the EEA are obligated to comply and provide appropriate safeguards in relation to the transfer of your Personal Data in accordance with the GDPR.

RETENTION OF PERSONAL DATA & SECURITY

We shall retain your Personal Data, for as long as necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

When we consider that the Personal Data is no longer necessary for the purposes for which they were collected, we shall remove any details that will identify you (if possible) or will shall securely destroy the relevant records. We may however, need to maintain the records of personal for a significant period of time, i.e. we are subject to certain anti-money laundering laws that require us to maintain our records for a period of five (5)years after our business relationship has ended.

Your Personal Data is securely stored in safe location and only authorized personnel have access to it.

Transmission of information via the internet is not always completely secure but we endeavor to protect your personal data by taking serious precautions. Once we have received your information, we will apply procedures and security features to try to prevent unauthorized access.

The Company shall not be liable for unlawful or unauthorized use of any personal information due to misuse or misplacement of the passwords, negligent or malicious use.

YOUR RIGHTS

You have certain rights in respect to the way we use or otherwise process your personal data under the GDPR. Although, we are committed to facilitating the exercise of your rights under the GDPR, these may be only applicable under specific conditions – the below rights might not be absolute rights.

(A)Right of Access

If you ask, we will confirm whether we are processing your personal information. If we do, then if requested we can provide a copy of what information we process within thirty (30) days from the date of your request.

(B)Rectification of Personal Information

If the personal information we hold about you is inaccurate or incomplete, you are entitled to have it rectified. If we have disclosed your personal information to others, we will let them know about the rectification where possible.

We shall update your Personal Data in accordance with your instruction.

(C)Deletion of Personal Information

If you request us to delete your personal data, subject to certain criteria to being fulfilled where, for instance, your personal data is no longer required in relation to the purposes for which they were originally collected or otherwise processed or you have withdrawn consent (where applicable) provided that we have no legal obligation to retain the data, we will delete them the soonest possible.

(D)Restrictions of Processing

You can request us to restrict our processing activities where certain conditions shall be satisfied, including without limitation, the case where the processing is unlawful, and you oppose the processing of the personal data and request the restriction of their use instead. It will not stop us from storing your personal information though. We will inform you before we waive any restriction.

(E)Portability of Data

You have the right to receive your personal data which you provided us in a structured, commonly used and machine-readable format and to transmit this elsewhere or ask us to transfer them to another data controller, to the extent applicable and where this is technically feasible.

(F)Objection/Opt-out

You can ask us to stop processing your personal information, and we will do so, if we are:

Relying on our own or someone else’s legitimate interests to process your personal information except if we can demonstrate compelling legal grounds for the processing; or Processing your personal information for direct marketing. Any withdrawal of consent shall not affect the lawfulness of processing based on consent before it was withdrawn by you.

Should you want us not to use your personal information, you must inform us via email to (dpo@paytiko.com). If you decide to do so, we may not be able to continue to provide information, services and/or products requested by you and we will have no liability to you in this respect.

 

(G)Rights Relating to Automated Decision Making and Profiling

You have the right not be subject to a decision which is based solely on automated processing (without human involvement) where that decision produces a legal effect or otherwise significantly affects you. Such right means that in cases where we utilize automated decision making or profiling, you are entitled to request one (1) of our employees to be involved in the decision making.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website(s). Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question so as to be properly informed about the processing activities of such website(s).

COOKIES

Our Website uses cookies to distinguish you from other users of our Website. Cookies are frequently used on many websites on the Internet, and you can choose if and how a cookie will be accepted by changing your preferences and options in your internet browser.

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

For more information on how we use cookies, you are kindly referred to our Cookies Policy.

CONTACT US

In case you would like to contact us in respect of this Privacy Policy or regarding the way we use and/or managing your personal data or you wish to exercise your legal rights as these are deriving from the GDPR and set out herein, please contact us via email at (dpo@paytiko.com).

In any event, you are entitled to lodge a complaint with the supervisory authority in Bulgaria, i.e. the Personal Data Protection Commission at (https://www.cpdp.bg/).

UPDATES/ CHANGES TO THIS POLICY

We may need to change or update this Privacy Policy from time to time so as to ensure that this remains up to date with the latest legal requirements and any changes implemented with our privacy management practices.

Any changes and/or updates implemented within this Privacy Policy will be posted on the Website and shall be effective from the date when we post our updated Privacy Policy. Hence, the Company encourages you to periodically access our Website, and review the content of our Privacy Policy.

Where required, we will make sure to notify you accordingly about the changes/updates implemented within our Privacy Policy.